Multilingual support

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Michael Reid

If you have clients worldwide you definitely need your Help Center to be seen in different languages. Lotus Themes can help you with it, all you need is to choose the right Zendesk plan and enjoy. See how it works below.

 

Our themes fully support Zendesk multilingual feature. You can provide your customers service in 40+ languages.

Zendesk automatically identifies user’s language and switches language of the Help Center to the user’s language.

What can be translated into 40+ languages  :

  • Help Center content. If you create articles in different languages, user sees it converted to his language
  • Basic Help Center elements: buttons, comments, search boxes, articles writers details, welcome messages, service alerts, etc. All of them will be translated to the requested language
  • Additional Help Center elements which have been created under the Branding and Customization services: custom-made icons, notifications, callout boxes, text in custom-made elements, etc.

  Important!

The multilingual feature is available as a part of the Professional and Enterprise Zendesk plans.

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