Download link is not received

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Michael Reid

What to do if for some reason you didn’t get the link.

 

If you completed your purchase but haven’t received any email with the download link please follow these steps:

  1. Make sure that you have spelt your e-mail address correctly.
  2. Check your “Spam/Junk” email folder to see if the email has been held by your anti-spam filters. We send our delivery emails from “hello@lotusthemes.com”.
  3. You may contact our specialists for assistance at hello@lotusthemes.com. Usually, such requests are handled within 12-24 hours.
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