Adding new social media links

In case you’d like to add extra social links to the footer, please follow the instructions:

  1. Go to Font Awesome and find the icon of the desired social network.
  2. Copy the fa- name of the icon. In the example below it's fa-tiktok.

    fontawesome.com_v5_icons_tiktok_s_brands.jpg
  3. Go back to the Zendesk.
  4. In Guide, click on the Customize design icon in the sidebar. The Theming center page opens.
  5. Click Customize on the theme you want to edit to open it.
  6. Click the Edit code button.
  7. In your theme code configuration page under the templates directory, click the footer.hbs file.
  8. Find the section with social links. It might look like this:

    social__1_.jpg
  9. Create an <a> element with the same classes as other social links. In this case, it looks like this:

    <a class="lt-footer__social-link fab FA_CLASS_NAME" href="URL_TO_SOCIAL_MEDIA_ACCOUNT" target="_blank" >
      <span class="sr-only">SOCIAL_MEDIA_NAME</span>
    </a>

    Let's say we want to add a link to Zendesk's TikTok account:

    <a class="lt-footer__social-link fab fa-tiktok" href="https://www.tiktok.com/@zendesk" target="_blank" >
      <span class="sr-only">TikTok</span>
    </a>
  10. Insert this code below the code of the last social link in the theme.
  11. Click Publish

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