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Kerry Williams

  • Total activity 41
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Activity overview

Latest activity by Kerry Williams
  • Kerry Williams created an article,

    Can I change the theme or get a refund if I don’t like it?

    Since LotusThemes.com is offering non-tangible irrevocable goods, we do not make replacements and refunds once the order is complete and the product is sent. However, we realize that exceptional ci...

    • 1 follower
    • 0 comments
    • 0 votes
  • Kerry Williams created an article,

    What payment methods do you accept?

    We accept all global debit, credit cards, PayPal payments, and bank transfer. Find detailed instructions in our help center.

    • 1 follower
    • 0 comments
    • 0 votes
  • Kerry Williams created an article,

    Will the themes be updated?

    Yes, most Zendesk updates are added automatically. In case something has to be added manually, you can do it yourself or contact us for help. You can also get one of our protection plans, and we’ll...

    • 1 follower
    • 0 comments
    • 0 votes
  • Kerry Williams created an article,

    Do the themes support the multilingual feature?

    Yes, they do. In addition to standard Zendesk multilingual functions, every theme also includes certain language-based capabilities.

    • 1 follower
    • 0 comments
    • 0 votes
  • Kerry Williams created an article,

    How easy is it to maintain and modify the theme?

    It is very easy to maintain the theme and make changes if you are familiar with HTML and CSS. Our developers use modern design tools and double-check every piece of code. You can make minor tweaks ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Kerry Williams created an article,

    Are the themes compatible with Zendesk functions?

    Yes, they are fully compatible. As a Zendesk partner, we know the ins and outs of their software and add components not offered by Zendesk.

    • 1 follower
    • 0 comments
    • 0 votes
  • Kerry Williams created an article,

    Can we make changes to the theme ourselves?

    You can brand and customize the theme on your own. Our templates have advanced tools for basic changes (colors, fonts, hero image, icons & homepage layout). You don’t need coding skills as you make...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Kerry Williams created an article,

    Can we install the theme?

    You can install your new Zendesk theme fast and in a hassle-free manner. Simply follow these easy steps in the instruction. Alternatively, you can order our free installation service.

    • 1 follower
    • 0 comments
    • 0 votes
  • Kerry Williams created an article,

    What extensions are included in the themes?

    The Formatting components are included in all our themes by default. The Lotus One theme also comes with the Side navigation, Prev/Next buttons, and Formatting components.

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Kerry Williams created an article,

    How to use Alerts extension

    Note To use this extension, you need to purchase it from our website. To add an alert, you just need to add one of the following labels to an article: alert_info alert_success alert_warning aler...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes